Millions of lasting connections begin with a single campaign.
Connections are the foundation of your brand. Without loyal customers, your brand will not grow.
Perhaps just as important as your loyal customers is the method and frequency in which your brand connects with them. The more your brand interacts with your customers, the more your customers will interact with your brand.
There are dozens of ways to communicate with your customers, but the most measurable and effective connections are made on a personal level. Direct marketing allows your brand to engage in conversations with your customers, individually, and on a mass scale, reducing budget waste and increasing the effectiveness of your other marketing efforts.
Your fully-integrated, customized campaign consists of a series of knowledge-driven messages that encourage customers to take an action. Whether that action is to provide information, test a new product or make a purchase, your campaign is completely customized to provide the most benefit to your brand.
Our Approach
With over 40 years of combined experience in direct marketing campaigns, Barnett & Murphy’s approach has helped our clients sell over $3 billion in products and services.
So how do we do it?
By developing a strategic approach, strong creative, and by utilizing a variety of communication methods to ensure that your customer receives their message on their terms. Responses are tracked and analyzed at various points throughout the campaign to specifically target those who are likely to make a purchase.
Customized Campaign Example
Bahama Breeze came to us with two overall intentions. They wanted to grow their email database AND try something new that would make a lasting impression on their customers. We decided to do a personalized self-mailer with a PURL as the call to action medium. We knew we had the right ingredients to get our desired results -- a $10 coupon and the opportunity to win a secluded island vacation for 6.
The campaign began with a personalized self mailer that advertised the offer and the contest and enticed recipients with a personalized web page that was created just for them. This piece was quite different than the normal gift card that Bahama Breeze was used to sending. The recipient was delighted by the graphics, but had to take an additional action to get the prize they were used to getting - the $10 coupon.
The PURL home page was as inviting as the contest itself. The idea was to make the visitor feel like they were almost on their island vacation. The PURL was not cluttered with lots of information. It was limited to only the actions we wanted them to take. Enter the contest, print their personalized coupon and refer others to get their own personalized landing page.
The campaign encouraged referrals. Since Bahama Breeze wanted to increase its opt in database, we encouraged visitors to invite their friends and family so they could join them for dinner (using the coupon) and on the beach for the vacation. The referrals they received were definitely a bonus to the increased sales this campaign created!